What is this monthly call?

For Lightware offices and their support and tech sales,
who are helping their customers to win their projects,
the AV Integration Monthly Call,
is a monthly call in the middle of each month, 
that presents AV Integration news and updates and listens on your voice about what is missing and what you struggling with,
our solution gets the Lightware offices and their tech team involved to

  • AV Integration releases, content and what we are working on
  • Listening on your voice about what is missing and what should be changed


Recordings of the last monthly call

APAC Time

Recording:

Notes:

  • John Ungerer
    • Thanks for nice introduction for the insider
    • USB Tier Calculator software (online)
      • would help a lot to design a project
      • with a good amount of data in the USB tier count database (USB devices, BYOD, cables, LW extenders and unit).
      • visual connectivity will provide good usability for integrators and LW offices
  • Gordon Anderson
    • USB Tier Calculator  software sloud provide downloadable PDF as a summary of a built sysem connectivit with a tier data.
  • Patrick Kong
    • nextcloud will be completely closed or just the avi shared folder when moving to insider and how to share the avi contents to customers
      • nextcloud will not be cosed
      • AVI folder on nextcloud will be moved to Insider platform (then closing the AVI shared folder)
      • AVI contents are downloadable from Insider
      • AVI team working on to have the integrationproducts, validations (certifications), drivers avalable to the public via lightware.com (no deadline for this, there are drivers already accessible from lightware.com)
      • Insider will be the first where we introduce the planned, and working on products, then delivering the materials (document, configuration, driver, videos) then later can go to lightware.com (need to fit to go to market strategy we are working on)
      • Insider will be to let the Lightware offices support and tech sales members to get to know the AVI products befor going to lightware.com.
        This way you can help your customer in the the best possible way by preparing.
    • More competitor analisys needed
      • to have more competitor analisys we are waiting for your needs to be able to deliver what you definitely need instead of picking some units to analyze
      • AVI team will sahere the template on Insider about how we analyte competitor products.
        This way you can do your analisys too and share with us, then we add to Insider to share Lightware internally for global goods.
  • Fredrik Barno
    • How we get notification about insider updates
      • We are figuring out the possibilities to have each bundle, course release and new lessons in course notified by e-mail when the content changed and/or updated.
      • hopefully e-mail notifications can be automatized by thinkific/insider
  • Nishant
    • Would be good to get a notification on insider when logging in.
      Like for updates and new content
      • We are looking for the possibilities what thinkific/insider automation can we leverage
  • Niclas
    • How to report issues with integration products.
      Support or AVI team nend to be involved?
      • When issue comes with a project case then use the service cloud project case ticeket to report the issue
      • Later Support team may be involved to provide support. (no deadline yet)